{"id":139118,"date":"2023-11-08T15:33:31","date_gmt":"2023-11-08T13:33:31","guid":{"rendered":"https:\/\/geniusloci.com\/?post_type=portfolio&#038;p=139118"},"modified":"2026-06-29T16:13:22","modified_gmt":"2026-06-29T14:13:22","slug":"politica-devoluciones-medallas-genius-loci","status":"publish","type":"portfolio","link":"https:\/\/geniusloci.com\/es\/faq\/politica-devoluciones-medallas-genius-loci\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Antes de proceder a la devoluci\u00f3n de su medalla, deben contactarnos en <a href=\"mailto:hello@geniusloci.com\">hello@geniusloci.com<\/a>.<\/p>\n<p>Si desean devolver su(s) medalla(s), deben devolverla(s) en un plazo de 14 d\u00edas laborables tras la recepci\u00f3n del pedido para recibir un reembolso. Las medallas devueltas fuera de este plazo no podr\u00e1n ser reembolsadas.<\/p>\n<p>Les recomendamos enviar la devoluci\u00f3n con acuse de recibo y conservar el comprobante como prueba.<\/p>\n<p>Ustedes son responsables del coste del franqueo de devoluci\u00f3n, no reembolsable, salvo que la medalla enviada sea incorrecta o defectuosa.<\/p>\n<p>Todas las devoluciones (salvo defectos) deben devolverse en el embalaje original sin abrir.<\/p>\n<p><b>Las medallas personalizadas no son elegibles para devoluci\u00f3n ni reembolso. (salvo defectos)<\/b><\/p>\n<p>En caso de p\u00e9rdida de un paquete devuelto, deben presentar su reclamaci\u00f3n ante el transportista. Genius Loci Ltd no est\u00e1 obligada a ocuparse de ello.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Antes de proceder a la devoluci\u00f3n de su medalla, deben contactarnos en hello@geniusloci.com. Si desean devolver su(s) medalla(s), deben devolverla(s) [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"portfolio_category":[228],"class_list":["post-139118","portfolio","type-portfolio","status-publish","hentry","portfolio_category-pedido-y-entrega"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones Genius Loci: plazos y condiciones<\/title>\n<meta name=\"description\" content=\"Devuelvan sus medallas Genius Loci en 14 d\u00edas laborables: condiciones, gastos de env\u00edo, embalaje original y exclusiones para medallas personalizadas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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