Privacy Policy

Your personal data is collected for one or more of the following purposes:

• To manage your access to and use of Genius Loci services
• To handle customer management, including contracts, orders, deliveries, invoices, and follow-ups
• To build a database of registered members, users, customers, and prospects, and to provide business and service usage statistics
• To manage customer reviews of Genius Loci products
• To respond to enquiries or provide other forms of support
• To test additional features or services
• To fulfil our legal and regulatory obligations

We will inform you, at the time your personal data is requested, whether certain data is required or optional.

You may request a backup of your data at any time. For any modification requests, please contact our support team directly.

We take all necessary precautions, along with appropriate organisational and technical measures, to preserve the security, integrity, and confidentiality of your personal data — in particular to prevent it from being distorted, damaged, or accessed by unauthorised third parties. That said, no method of transmission over the Internet and no method of electronic storage is entirely foolproof. Accordingly, we cannot guarantee the absolute security of your personal information.

We are a Swiss company, but we process and work with data from individuals residing around the world.

Only our employees, the services we use, and trusted third-party applications may have access to your personal data. Government authorities may also receive your personal data, solely to meet legal obligations.

We will not sell or transfer your personal data to third parties.

Data processors

Hosting and backend infrastructure

Infomaniak SA — A leading cloud provider in Europe and Switzerland’s foremost web technology developer, Infomaniak is an independent, sustainability-driven company in full growth. https://www.infomaniak.com/fr/cgv/reglement-general-protection-donnees

Collects certain personal data: various types of data, as specified in the service’s privacy policy.

Registration and authentication provided directly by this website

Direct registration
Personal data: email address; password, username, profile description, photo.

Data reporting and analytics

Google Analytics — We use Google Analytics to evaluate how users interact with our websites. https://policies.google.com/privacy

Plausible Analytics — We also use Plausible Analytics to measure visits to our website. This method uses no cookies, and data is processed anonymously. https://plausible.io/privacy-focused-web-analytics

Content

YouTube — We use YouTube to display video content. https://policies.google.com/privacy?hl=en-US

Some cookies are essential to enable you to browse our website, use its features, and access its secure areas. These cookies are fundamental to the website’s operation.

We also use functional cookies to remember choices you have made or information you have provided — such as your username, language, or region. This allows us to personalise your experience on our website according to your preferences.

Genius Loci websites rely primarily on “Internal Cookies” — cookies created and controlled by Genius Loci, not by any external organisation. However, to view certain pages, you will need to accept cookies from external organisations (e.g. YouTube, external websites cited in references).

The 3 types of internal cookies we use serve to:
remember visitor preferences;
ensure the proper functioning of our websites;
collect analytics data (on user behaviour).

Certain cookies are required for specific web pages to function, which is why they do not require your consent. These are:
authentication cookies (stored when you log in to the Genius Loci website)
technical cookies required by certain IT systems.

Some of our pages display content from external providers. To view this content, you must first accept the specific terms and conditions of those providers — including their cookie policies, which are beyond our control.

You have two options:

• Restrict the use of cookies through your browser settings (on your computer or mobile device)
• Or use private browsing mode and clear cookies stored on your device by websites.

Please bear in mind that deleting or blocking cookies may have a negative impact on your browsing experience and may prevent you from accessing certain parts of our website.

By choosing to provide your personal data, you expressly agree to the collection and use of that data in accordance with the provisions set out in this privacy policy and applicable legislation.